2022/2023 Holiday Hours
We want to wish all our customers a very Merry Christmas and Happy New Year for 2023!. With the 2022/2023 holiday season upon us, we will be closing our stores for a period of time. Our last official day of operation is Friday 23rd December 2022. Our stores will officially reopen on Monday 9th January 2023.
Will my order arrive by Christmas?
To ensure your articles are delivered by Christmas, we recommend that you order as soon as possible as both Australia Post and our international carriers experience significant delays over the Christmas period.
Please see our timetable below to know cut-off dates for delivery times.
WA Metro – 15th December 2022 – LAST DAY RESUMES 09/01/2023
WA Country – 14th December 2022 – CLOSED RESUMES 09/01/2023
Australia Express – 14th December 2022 – CLOSED RESUMES 09/01/2023
International Express – 9th December 2022 – CLOSED RESUMES 09/01/2023
Consolidation Requests – 9th December 2022 – CLOSED RESUMES 09/01/2023
Note: Any orders after the above dates will be held at our facility until 9th January 2022 when normal dispatch will resume.
I’ve ordered online – when will I get my items?
Online orders will be dispatched up until 15th December 2022 (for Western Australia) . We will resume customer shipments from 9th January 2023. If you need assistance during this period our helpdesk staff will be answering emails firstname.lastname@example.org
International orders will not be processed during this time.
Can I pick up my online order?
Yes, please email your order ID to email@example.com and we can arrange collection of any prepaid orders during this period.